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Frequently asked questions

The test, the app, the price, offline use — straight answers.

The SAAQ knowledge test

How does the SAAQ knowledge test work?

It’s a computer-based test, taken at an SAAQ service centre. Its format — 28 questions · 3 sections · 75% each — is explained in full on the home page.

Can I take the knowledge test in English?

Yes. The SAAQ offers the test in French or English, your choice, and may also offer it in Arabic, Spanish or Mandarin on request. Confirm what’s available at your service centre when you book.

How many questions are on the test?

The test has 28 questions · 3 sections · 75% each — the three sections and their thresholds are spelled out in one place, on the home page.

What is the pass mark?

75%, in every section — there is no overall average, and passing two sections out of three isn’t enough. The full format — 28 questions · 3 sections · 75% each — is on the home page.

What happens if I fail a section?

You have to wait 28 days before trying again — but you only retake the section or sections you failed, not the whole test. The app has a path built for exactly that: you tell it which section you’re retaking, and it concentrates your preparation there.

How much does the knowledge test cost?

$13.50, paid to the SAAQ for each attempt — including a retake of a failed section. Check the current fee when you book, on the SAAQ website.

How do I book my test?

Directly with the SAAQ. A fee applies to every attempt. The app tells you when your readiness score clears the threshold with room to spare — that’s the moment to book.

I’m exchanging a licence from another country: do I have to take the knowledge test?

In many cases, yes: a lot of newcomers have to pass the Class 5 knowledge test to get their Québec licence. The exact rules depend on the licence you hold, so check your own situation with the SAAQ. If the test does apply to you, the app has a path built for licence exchanges.

Is the app’s mock test faithful to the real one?

That’s its whole purpose. Questions are drawn to the real format, the test is timed, there’s no feedback along the way, and the result is a verdict per section at the real pass thresholds.

Free or full access

What’s free?

15 practice questions with their full explanations, 3 right-of-way scenarios, a free preview of the road-sign library — 12 signs to browse, with the rest of the catalogue visible but locked — and your readiness score, which is measured against the complete question bank (the free preview covers only a small part of it). No account, no time limit.

What does full access add?

The whole question bank (about 600), unlimited mock tests, the right-of-way trainer (27 illustrated scenarios), the quiz and library of 128 Québec road signs, spaced review of your mistakes, a readiness score with no ceiling (the free preview caps yours at a few per cent, since only its questions can be mastered) and the history of your statistics. For $19.99 CAD, once, for life.

Is there a subscription or any hidden fees?

No. One purchase unlocks everything, permanently. No subscription, no ads, no “coins” to buy back, no countdown discounts.

Offline, language and devices

Does the app work offline?

Yes. The free content is built into the app, so you can start with no connection at all. After the purchase, the full question bank downloads once, and then everything — practice, mock tests, review — works offline.

Which devices?

iPhone, for now. The app isn’t available on Android at the moment.

What language is the app in?

English and French — you pick, and you can switch whenever you like. Neither version is a machine translation: the French is Québec French, and the English was written for the Québec test rather than translated from it.

Do I need an account?

No. No account, no email address, no password. All of your progress stays on your device — the details are in the privacy policy.

Purchase, restoring and refunds

I changed iPhone: how do I get my purchase back?

The purchase is tied to your Apple Account, not to your device. On the new iPhone: app settings → “Restore my purchases”, signed in with the same Apple Account. Your study progress follows you automatically if both devices are signed in to iCloud, or through your old iPhone’s backup.

How do I ask for a refund?

Purchases go entirely through the App Store, so refunds do too: you request one from Apple, at reportaproblem.apple.com. We never see your payment details.

I found a mistake in a question.

Use “Report this question” inside the app — the report is anonymous and reaches us with the exact version of the content. Every report is checked against the SAAQ’s official study guides, and we correct quickly if there’s an error.

Where are the legal documents?

The terms of use (licence, purchase, refunds) and the privacy policy (your data) are published here, and reachable from the app. Permis 101 is an independent app, not affiliated with the SAAQ.

Didn’t find your answer? Write to us — everything is on the Support page.